Pdf this itemPrint this item

IMS Service Program

When you're making money, we're making money.  So, it's to our benefit to keep your ATM running 24/7.

Let us provide a worry-free maintenance program for you

It includes all of the following:
•   Parts, labor, and supplies
•   Free software upgrades
•   24 Hour electronic monitoring
•   Locally inventoried parts
•   Ongoing preventative maintenance
•   Trained service technicians
•   Rapid response time
•   Free monthly statements
•   Free network access
•   Free online access

Our technicians solve the vast majority of all service calls over the phone. If an ATM needs on-site service, in most cases we have already identified the machine’s problem before we arrive. Then, with parts on hand, we repair it right on the first visit.


CUSTOMER LOGIN


» Login to the Customer Care Center

EXISTING CUSTOMERS

» See what’s new in the Customer Care Center

» Contact Your Account Manager

FIND OUT MORE


» Speak with a sales consultant at 1-800-769-2826

» Get details on IMS value-added products and services

» See what an ATM can do for your sales, try the Profitability Calculator

» Take a tour of the Customer Care Center

» Download free white papers, articles and more

© 2010 International Merchant Services, Inc. ● 1441 Airport Freeway, Suite 100 ● Euless, Texas 76040-4118 ● (800) 769-2826 USA ● (817) 868-1931 Fax