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Privacy Statement

IMS Privacy Statement

This privacy statement was last updated on 03/23/05. IMS has created this privacy statement in order to disclose our information gathering and dissemination practices for this Web site, www.atm24.com.

IMS abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data.  Upon reading this privacy statement, you will know:

  1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Web site.
  2. The organization collecting the information.
  3. How the information is used.
  4. With whom the information may be shared.
  5. What choices are available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under IMS's control.
  7. How you can access and correct any inaccuracies in the information collected about you.

Questions regarding this statement should be directed to the IMS site coordinator by sending an email message to webinfo@atm24.com or writing to us at the following address:

1441 Airport Freeway, Suite 100
Euless, TX 76040-4118

To return to the IMS home page, please click here.

IMS's Privacy Statement

IMS is the sole owner of the information it gathers on its site.  IMS will only share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Web site.

Contact Us

We use email links located on the "contact us" page and other areas of the site to allow you to contact us directly with any questions or comments you may have.  We read every message sent in and try to reply promptly to every one.  This information is used to respond directly to your questions or comments.  We may also file your comments to improve the site and program, or review and discard the information.  Your personal information is only shared with third parties with your explicit permission.

Individuals may express interest in learning more about IMS's product offerings through the Contact Us Form.  IMS will collect contact information such as name, company name, email address, and phone number.  Demographic data such as job title, state, and products that you are interested in are also collected.  This information will be used to follow up with you on your interests.  We will contact you once regarding our products and subsequent contacts will be based upon the outcome of the initial contact (i.e. follow up to answer additional questions).

Customer Satisfaction Survey

Occasionally you will be invited to participate in IMS's Customer Satisfaction Survey.  The survey asks you various questions with regards to your certification and on-going participation in IMS programs.  The answers you provide are anonymous unless you choose to provide us with your contact information.  IMS will use survey data to improve its product and service offerings.

Logged Files and Cookies

The IMS Web site logs IP addresses and browser types for systems administration purposes.  These logs will be analyzed to improve the value of the materials available on the website.  A user's session will be tracked, but the user will be anonymous.  We do not link IP addresses to any personally identifiable information.

Security

Protecting your privacy and your information is a top priority at IMS.  We have taken careful measures to prevent the loss, misuse, and alteration of your information.  Once we receive your information that was entered into our web site, it is stored behind a firewall.  All IMS employees are aware of our privacy and security policies.  Your information is only accessible to those employees who need it in order to perform their jobs.

Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email.  You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change.

Privacy Policy Compliance

If you feel that IMS has not complied with the policies outlined in this privacy statement please subit a complaint using the Contact Us Form.


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© 2005 International Merchant Services, Inc. ● 1441 Airport Freeway, Suite 100 ● Euless, Texas 76040-4118 ● (800) 769-2826 USA ● (817) 868-1931 Fax